You can see answers to common technical issues on the virtual visit help page, or email virtual visit support with any technical issues regarding your virtual visit. Who can help me if I have technical issues with my virtual visit? If you do not have a patient portal account, you’ll have the opportunity to enroll during the visit check-in process. Your visit information is accessible through the Village Medical patient portal. Will I receive notes about my virtual visit? Same-day appointments are often available. All Village Medical providers will have access to this information for future visits.ĭo I need to make an appointment? How do I do that? New patients will need to provide their health information to the Village Medical provider during their first visit. All the medical records your Village Medical provider has previously collected will be available during your visit. If you’re already a Village Medical patient and have previously given your medical information to your provider, yes. Will my provider have access to my health records during my virtual visit? Your provider will start your appointment soon thereafter. Clicking the link will place you in your provider’s virtual waiting room. Once your appointment is scheduled, Village Medical will send you a text or email link approximately 15 to 30 minutes before your scheduled appointment. Village Medical providers are available 7 days a week: Monday through Friday from 7:30 a.m.-7 p.m., and Saturday and Sunday from 7:30 a.m.-5 p.m. When are Village Medical primary care providers available for a virtual visit? Patients having insurance should check with their carriers to determine extent of coverage and any copayments, deductibles or other considerations. In most cases, copays are the same as a regular office-visit copay. How much does it cost? Do you accept insurance?įor Village Medical patients near our physical clinic locations, most insurance is accepted. If you’re having a medical emergency, please call 911. Virtual visits are available for routine primary care appointments, managing most chronic conditions, medication renewal requests or if you’re unwell. What conditions can be evaluated with a virtual visit? And what conditions cannot be treated by virtual visits? Virtual visits take place on your smartphone or computer, and you don’t need any special software, apps or passwords.
Providers can see, listen to and engage with you to diagnose health issues and provide a treatment plan. Virtual visits are secure video appointments with a Village Medical primary care provider (physician, physician assistant or nurse practitioner) to address your regular medical needs. Stay on the line, and we’ll be with you as soon as we’re able. Please note, we’re currently experiencing high call volumes and wait times may be extended. To schedule a virtual visit, schedule online or call your local clinic.
In most cases, your copay will be the same as a regular office visit copay. One click opens the “virtual waiting room,” where your provider will join you shortly to start your visit. You’ll receive a text or email link 15-30 minutes before your scheduled appointment. If you have an existing provider at your local Village Medical location, you’ll be paired with that provider whenever possible. No special software, apps or passwords needed.See a Village Medical doctor from the safety and comfort of your own home.See a local Village Medical physician, physician assistant or nurse practitioner when and where it is most convenient for you.
Virtual visits are available for routine appointments, medication renewal requests or if you’re unwell. The care you need with the convenience you want Virtual visits allow you to have an appointment with a Village Medical provider on your computer or smartphone. Village Medical offers virtual visits to patients who want quality care from experienced providers without traveling to one of our clinics.
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